💰 SKYCITY - Apps for iPhone and Android

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Book your room at Hong Kong SkyCity Marriott Hotel, one of Lantau Island's premier lodging destinations. We're located just five minutes from the airport.


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SkyCity Careers - Jobs at SkyCity - Home
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Opportunities at SkyCity. Working with us. Casino and cage. Corporate. SkyCity Hotels. Kitchens. Property and supply chain. Restaurants and bars. Security and​.


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book now. - Book great deals at SkyCity Hotel with big-moscow.ru - Check guest reviews, photos & cheap rates for SkyCity Hotel in Auckland. Open in App. Adjust your plans on the go with the Expedia App. Because flexibility matters.


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The Gambling Commission has received an application from SKYCITY proposing a number of changes to the Hamilton casino. SKYCITY is seeking to deploy


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Dr Lance O’Sullivan calls SkyCity’s plans to launch online gambling platform ‘disturbing’

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Goals. SKYCITY needed to build an app in a month just ahead of the Rugby World cup that was hosted in NZ to cater to the many tourists.


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The myPremier feature of the new SkyCity app allows you to access certain information online about your SkyCity Auckland Premier Rewards account at any time.


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Download SkyCity and enjoy it on your iPhone, iPad and iPod touch. The SkyCity app is your mobile gateway to world class entertainment.


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Goals. SKYCITY needed to build an app in a month just ahead of the Rugby World cup that was hosted in NZ to cater to the many tourists.


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The myPremier feature of the new SkyCity app allows you to access certain information online about your SkyCity Auckland Premier Rewards account at any time.


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Is SkyCity stock a buy or sell? - Are you willing to gamble on it? - ASX/NZX

View case study.{/INSERTKEYS}{/PARAGRAPH} Knowing the capabilities and limitations from the beginning allowed design and development to work together to build a solution that worked. We gained valuable insights which allowed us to craft a solution that solved real pain points. Customers told us that their interaction with SKYCITY felt outdated and manual compared to the digital interactions with other businesses. An interactive staff dashboard would allow staff to see who is in the restaurant and know how best to serve them, based on their past experiences and preferences. Our goal was to create a seamless in-app payment experience, turning that frustration into one of delight. Guests staying at the hotels were frustrated by the manual room service process, still having to wait on the phone late at night or to pre-order breakfast. Once ordered, it is sent directly to the kitchen to be cooked, either at a scheduled time or right away. Sauce is an API driven micro service framework that allows these types of products to get to a production release at speed. This was a challenging project, but the final solution has been worth it. Another challenge was the on location testing, this took a big effort to coordinate Roam, SKYCITY and the restaurant staff to test through the end-to-end flows. The POS we were going to integrate to was replaced with an interim one to allow for more flexible API integrations, this ended up being a positive as we were building a product that needed the flexibility for how orders are placed. Prototypes for the core ordering and payment flows were created for user testing with restaurant staff, operations teams and customers. Having a design framework that allowed additional services from the beginning meant that the app will not need to be redesigned to grow and evolve with the business. These customers are familiar with modern and mobile first experiences like Uber, Airbnb, Google Maps etc. Contact Us. Our Work. Staff are critical to bringing the digital ordering and payment service into the existing processes and becoming sponsors of how it worked. We wanted to offer the ability for customers to view, order and pay for a room service order from anywhere and to customise that order, add favourite items and be flexible with daily and seasonal specials, all from their mobile. Technical due diligence is invaluable when integrating multiple systems. Working collaboratively with SKYCITY, we designed detailed wireframes for ordering and payment services while keeping the ability to add others in the future. Once their favourite order had been made, they could save it to re-order next time and also save their specific dietary requirements. Each location is different, but have similarities that we needed to understand, in detail. Put yourself in their shoes We learnt from the start that we needed to truly understand the complex processes that hotels, bars and restaurants operate under. The Auckland SKYCITY experience can be very complicated, from arriving in the large carpark, checking into your hotel and navigating the large multi story complex to find a restaurant, theatre or bar for a quick drink. When designing the solution, we also needed to consider the staff and their interaction with guests. These could be keyless door entry, hotel and restaurant bookings and even games. {PARAGRAPH}{INSERTKEYS}We partnered up to create a digital platform for their guests, partners and staff, that will grow with capability into the future. Mobile ordering allowed guests to easily check the menu before or during their stay, pay with a credit card or charge to their room. Spending time with staff and customers gave us the insights to solve their problems, and create a solution that could be used with minimal disruption to current processes. For example, connecting a mobile app to the POS system to sync menu items and ensure one source of truth for payment. Because she has a credit card loaded in the app and we know her location based on the iBeacons, we can automatically trigger the payment when she leaves and give her the option of leaving a tip. Important learnings were built on for this product, taking into consideration the difficult technical and staff capabilities. As Monique orders burgers and a couple of round of drinks, her tab is automatically updated and visible on her phone. Staff are no longer tied to the phone to take orders, when the order is ready it is taken directly to the room, arriving hot for the guest to enjoy. Guests staying at SKYCITY are not waiting around in the hotel room to make a phone call to the kitchen, they need the ability to order breakfast the night before or order dinner in a meeting away from the hotel. Once the order was placed, there was no other information provided on when it would be ready and regular guests had no way to re-order items. In order to understand the complete journey for room service, we spent busy nights in the hotel kitchen, taking phone orders, watching them be prepared and running them up to rooms. As the hotel offers a wide range of services for guests, the design needed to reflect this, similar to the way an operating system works on your phone or PC. We learnt from the start that we needed to truly understand the complex processes that hotels, bars and restaurants operate under. Client Skycity. With such a diverse range of services offered across the complex, there were a number of possible areas to tackle. Visit website. Customer's are always right The Auckland SKYCITY experience can be very complicated, from arriving in the large carpark, checking into your hotel and navigating the large multi story complex to find a restaurant, theatre or bar for a quick drink. Download the app. Runners have their own app to view current orders with the expected delivery time and items. As well as award-winning hotels in Auckland and Darwin. Within the app, they let the guest know the order is on its way to their room. In addition to their modern casino gaming facilities at each of the venues, they also offer world-class restaurants, bars and conference facilities. It is an ongoing challenge to meet these customers needs in such a complex physical environment. With the user problem and product direction defined, We moved ahead with design. We had previously worked with the Innovation team through prototypes and design work, so were excited at the opportunity to partner to solve these challenges. SKYCITY is an iconic New Zealand company providing great experiences for customers across New Zealand and Australia We partnered up to create a digital platform for their guests, partners and staff, that will grow with capability into the future. We had already added in Find My Car and other content pages at the end of the project delivery. When customers were finished their meal, they were annoyed at the wait to pay or the time taken to process large groups. That capability to be nimble and passionate was so important — we need to be able to work with companies with the same ethos. Keeping them up to date on their order, not a surprise at the door.